We visited 6 assisted living communities & talked to 3 others before we learned about Pinebrook from a competitor who highly recommended that we contact Aimee LaPine, Director of Sales & Marketing. Our loved one had very specific medical needs that we knew would require special skills from the staff. By the end of our meeting with Aimee, we knew that Pinebrook was best equipped to manage those needs. Aimee exudes genuineness and compassion. Her job is her life. As an involved caregiver, those are attributes that one can only hope to find. Aimee maintains contact with residents and their families before, during and long after the move takes place. She has more than delivered on every promise she made. The other group that deserves special commendation is the Wellness Team led by Alaina Kelly. The nurses & aides are highly qualified and they are caring. They were quick to notice changes in health status and to adjust the care plan accordingly. In addition, Pinebrook has the best staff to resident ratio that we saw during our search for the perfect community. Alaina and her staff communicated as soon as the need arose and were always available to take our calls. The highest compliment we can give is that the Pinebrook staff does not look at what they do for a living as a job. They look at it as a calling. And we look at them as family.
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